Cross Cultural Awareness

“Thank you for helping us kick off our first Annual Culture Fair. Your presentation on Understanding Hispanics in America was very informative and engaging. You did a marvelous job and spoke with intelligence, warmth and humor. You held our attention with the strength of your own personality, experience and emotion. Good job”!

- Tim Johnson, Montgomery County Children Services.

ORGANIZATIONAL CULTURE BRIEFINGS

Simply, let us know where you want to go and a customized program will be prepared that will enable you to:

• Build bridges across cultures by learning country specific information that will help you improve your communications.

• Understand the people, customs and cultures of host countries, along with business etiquette.

• Learn forms of address, hierarchy, names, titles, business cards, and gift giving protocols.

TOPIC LIST

CULTURAL DIVERSITY

• Can We Work Together?

• Culture Clashes: Understanding Diffuse and Specific Cultures

• The Next Step - How to Reconcile Cultural Dilemmas

• Caring Across Cultures

• Getting Along with Other Cultures

• Understanding the unique challenges of Refugees and Immigrants

• Who are the New Americans?

MULTICULTURAL DIVERSITY AND THE WORKPLACE

• Making the Right Turn for Diversity

• Capturing the Power of Multicultural Diversity in the Workplace

• Understanding Business and Social Customs

• Serving Your Hispanic Customer

• Negotiating in an Multicultural Situation